In order to give you complete confidence, here are our promises to you:

• HIGH RELIABILITY
  "If we say we'll be there, we'll be there" is not just another company slogan. Our reputation depends on the promise that we'll use our best endeavours to start on the agreed date and stay until your job is completed.

• QUALITY MATERIALS
  We always use high quality finish paints. Unless specified otherwise by you, we'll use the wonderfully inspired paints of Craig & Rose or Johnstone's high quality, professional trade paints.

• WORKMANSHIP YOU CAN TRUST
  Provided the claims notification procedure outlined in our terms and conditions is followed, (these terms and conditions are sent out along with quotations), we will use our best endeavours to rectify any work not of a reasonable standard as soon as practicable.

• IMPECCABLE STANDARDS
  We will lay down sheets on the premises to protect carpets and furniture.
  We will sand all surfaces where appropriate prior to decorating, to ensure a good quality finish.
  We will always tidy up on completion.
  It is our aim that your home or business should be as clean and tidy as it was when we arrived.

• INSURANCE SAFEGUARD
  We carry full public liability insurance in the unlikely event of damage to person or property. Our insurance cover is provided by Direct Line Insurance.

• AGREED PRICING
  We will give you a formal quotation prior to starting. We also do time and materials based pricing on request, for specific circumstances where the nature/timing of the work is uncertain. Either way, you'll receive a written specification of what's included in the price. This avoids uncertainty and is welcomed by all our customers.
  For jobs starting 3 months after the quotation date and for jobs of a duration longer than 3 months, it may be necessary to apply a materials price increase if the cost of these materials increases during that time. If this is so, and in the interests of good communication, you will be notified in writing to that effect.
  

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